ROLE SPECIFIC:
BBB
- Do you have any salon experience?
- Do you have any childcare experience?
- How would you react if a little girl was shy or scared?
Costuming
- Are you comfortable operating an advanced costume checkout computer?
- Are you willing and able to carry heavy (up to 50lbs+) costumes to different locations?
- Would you be comfortable working independently?
- How do you feel about working “backstage” with minimal guest contact?
- Are you willing to operate basic laundry equipment?
Housekeeping
- Are you comfortable working with cleaning chemicals?
- How do you feel about working in a guest’s room while they are not there?
- Are you able to work independently with little to no guest contact?
Lifeguard
- Are you comfortable working for long periods of time in the Florida heat?
- Are you willing to work in another role during off-peak seasons?
- Are you comfortable with spending long periods of time standing in water?
- What would you do in the event of a guest injury or illness?
- Do you believe you are able to pass the swim test?
Custodial
- Are you comfortable with emptying trashcans (which may include shooing bees or flies) and lifting heavy garbage bags?
- Are you willing to bus tables in restaurants and outdoors?
- Are you comfortable working for long periods of time outside in the heat, rain, or cold?
Main Entrance
- Are you comfortable delivering long speeches on a microphone?
- How would you make a guest feel special as they enter a park?**Frequently asked
- Are you willing to drive a large parking tram?
- Are you willing to help with crowd control during parades and park openings?
Merchandise
- Are you comfortable with handling cash? **Frequently asked
- What would you do if a guest was looking for a specific item, but you are out or don’t sell this item? **Frequently asked
- Are you comfortable suggesting items to guests based on first impressions?
- Are you willing to work independently outdoors at a cart?
Photopass
- Are you comfortable with operating digital cameras?
- How do you feel about achieving monthly sales goals and suggesting products?
- Are you comfortable working in several different parks, potentially all in the same week?
- How do you feel about a guest refusing a picture?
QSFB
- Are you comfortable preparing simple food items, which may include using a fryer, grill, or other cooking equipment?
- Would you be willing to wash dishes or bus tables?
- Are you comfortable selling alcohol?
- Are you able to multitask?
- Are you comfortable handling cash and using a cash register?
- How do you feel about working independently at a food cart?
FSFB
- Are you comfortable handling cash and using a register?
- Are you willing to spend long periods of time rolling silverware, and folding napkins?
- Have you ever managed a seating chart, or are you willing to learn?
- What would you tell a guest if they wanted to eat at a restaurant, but there are no tables available for several hours?
Recreation
- Are you willing to train with watercraft, arcades, and other recreational facilities?
- Do you believe you will be able to pass the swim test?
- Are you willing to work in another role during the off-seasons?
- How do you feel about working for long periods of time outdoors and around water?
Transportation
- Do you have a valid driver’s license?
- Are you comfortable memorizing and delivering long speeches?
- Are you comfortable talking to other CM via radio?
- Are you willing to help with crowd control during parades?
- How do you feel about driving large vehicles (such as a monorail or bus) filled with guests?
Vacation Planner
- What do you think the duties of a vacation planner are?**Frequently asked
- Are you comfortable handling large amounts of money and achieving monthly sales goals?**Frequently asked
- How do you feel about working in multiple parks, potentially all four in a week?
- Are you willing to help with crowd control during parades?
- Are you comfortable working with a computerized ticket system offering over 128 different ticket combinations?
- How do you work while under pressure?
Character attendant
- How would you react if a child was being violent with a character?
- What does character integrity mean to you?**Frequently asked
- What would you tell guests if you had to turn them away because a line is closing for the day?
- What would you do if a child was afraid of a character?
- What would you say if someone asked why the fur character doesn’t talk?**Frequently asked
- How would you say “(mickey, Cinderella, ariel, Donald, beast) has to leave?”
Attractions
- What would you do if a child wants to ride space mountain, but is too short?**Frequently asked
- What would you do if a guest wanted to get on an attraction but it was out of service?
- How would you feel about operating a ride?
- Would you be willing to help with crowd control during a parade?
- Are you comfortable talking in front of large groups of people?
- Can you memorize and remember long speeches?**Frequently asked
- What would you do if you messed up your spiel?
Bell Services
- Are you willing and able to carry heavy (up to 50lbs) luggage (including overhead)?
- Are you comfortable talking to guests on the phone?
- Are you comfortable being the first CM that a guest interacts with on their vacation?
Hospitality
- What would you do if a guest wanted a specific type of room and there were none available?
- How do you feel about being trained on a computer system?
- How would you make a guest feel special as they are beginning their vacation?
- Are you comfortable talking to guests on the phone?
- Are you comfortable handling large amounts of cash?
Concierge
- What do you think the duties of a concierge are?**Frequently asked
- Do you have any experience handling cash, including foreign currency, and travelers checks?
- How do you feel about being trained on a computer system?
- What do you expect when you stay at a Disney Resort?**Frequently asked
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| Photo Credit: Bethany Mota |
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Tips:
Always smile when you are speaking to your interviewer.
Wake up an hour or two before your interview.
Make notes before you have the interview to prepare yourself.
Ask questions at the end of the interview, for example: How did you start working at Disney?
I hope this was helpful to you and for those who are applying be calm! Also, who ever got
accepted to the Fall 2014 CONGRATS! HAVE FUN AND LIVE YOUR DREAM AT THE
HAPPIEST PLACE ON EARTH! :)
I hope I helped some of you guys with these questions! But, if not please leave a comment down below or message me if you have any questions! I will try my best to answer the questions you guys have! :)
"Live every moment as not to regret what you are about to do" -Mickey Mouse
"If you can dream it, you can do it" -Walt Disney
Love,
Tania Garcia
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